Comporium Media Services has been doing business with Norley since 2013. Marc and his team do a fantastic job from the time they receive an account until collection is completed! We had used several collection agencies in the past, but chose to use Norley as our exclusive agency, because of the outstanding results they achieve on a consistent basis. As a smaller customer we see that we get the same customer service and dedication to our accounts as the " big boys " do. The Norley team is always only an email or phone call away with any questions or issues we may have with our accounts. Their response time is no doubt one of the best in the business. As companies see revenues decline and more and more small businesses defaulting on receivables, Norley keeps us in the game by collecting from customers quickly and even salvaging our relationship with the customers so they can continue to purchase advertising from us in the future. We at Comporium value the relationship between customer and client, with Norley we are treated as not just another client, but as a valued partner that looks forward to a beneficail partnership for years to come.
We have been a client of Norley's for the past several years. They have been a great help in collecting our past due receivables. They are extremely professional and very courteous. Marc is always there to help and answer any questions or concerns. I would highly recommend using them.
Norley has five star service. They are a very professional and knowledgeable collection agency. I would highly recommend them for any collection needs.
With The Norley Collection Agency, LLC. We are able to meet our goals on payments. The Norley Collection Agency uses a diplomatic approach which is appreciated.
Our center has been working with Marc Frankhouser and the team at Norley Collection Agency, LLC for many years. As a medical facility, the agency we use must represent the standards we feel are important. We have never received a patient complaint and the Norley team understands the complicated world of healthcare receivables. Every team member at Norley provides outstanding customer service and professionalism, as well as excellent results. I would highly recommend Norley Collection Agency, LLC to any healthcare organization.
We have worked with Marc at Norley Collection Agency, LLC for a number of years and are grateful to have found such an honest, assertive, and competent individual and agency. Marc has always given 100% to fight for us irregardless of whether the amount at stake was $3,000.00 or $30,000.00. His extensive connections and associations outside of the immediate area have been instrumental in effectively extending his reach into the north, south, east, and west. Unpaid invoices are never pleasant business, but it is a pleasure working with Marc. We rest a lot easier, knowing that we have Norley's expertise leading the charge to recoup whatever funds our delinquent accounts try to misappropriate.